Today’s best managers know that most organizations use job applicant information to predict future job performance. However, they also know that personality information, measured during the application process, may also be important for improving job satisfaction and lowering turnover. Employees who are more conscientious and agreeable are more likely not to quit. An agreeable employee is warm, likeable, and caring. A conscientious employee is dependable, prepared, and detail oriented. Employees who are less emotionally stable may be more likely to quit. Employees who are low in emotional stability tend to be unsure about their ability to perform their job. Using personality information in your hiring process may help lower employee turnover.
Source: Zimmerman, R. D. 2008. Understanding the impact of personality traits on individuals’ turnover decisions: A meta-analytic path model. Personnel Psychology, 61, 309-348.
