Today’s best managers know the importance of managing employees’ reactions to organizational changes. Sometimes employees view organizational changes as harmful and threatening. When employees have negative feelings about change, they can then have increased sick leave and higher intentions to quit, and can be more likely to leave organizations entirely. Today’s best managers discuss organizational changes with employees and that helps reduce uncertainty about change. They help employees to vent their feelings about the changes. They also show employees the positive side of changes, such as job security, and new opportunities for advancement, and that helps reduce negative employee reactions to change.
Source: Fugate, M., Kinicki, A. J., & Prussia, G. E. 2008. Employee coping with organizational change: An examination of alternative theoretical perspectives and models. Personnel Psychology, 61, 1-36.
