Organizations should make decisions that affect employees based on data and facts. However, managers know that sometimes employees can make employment decisions, such as hiring and firing, based on personal biases and prejudices, instead of on real information. Today’s best managers know that the problem is even worse than was thought. When employees believe that their biases and prejudices are factual, then those employees are more likely to act on their erroneous beliefs. This means that today’s best managers should help employees rely on facts and figures, and not trust that their own personal views are accurate when making employee decisions.
Source: Uhlmann, E. L., & Cohen, G. L. 2008. “I think it, therefore it’s true: Effects of self-perceived objectivity on hiring discrimination. Organizational Behavior and Human Decision Processes, 104, 207-223.
