Managers would like their employees to be trusting, loyal, and committed to the organization. Unfortunately, many of today’s organizations are facing serious economic downturns which can have long-lasting effects on employee attitudes. Today’s best managers know that even if a company recovers from a serious down-turn and improves its economic performance, employee attitudes may suffer permanently and never fully recover. For example, even if the company returns to a previously solid state, employee attitudes, such as trust, loyalty, and commitment, may never recover from a downturn. Today’s best managers are aware of this phenomenon and work to improve employee attitudes long after they have helped a company to improve financially.
Source: Grunberg, L., Moore, S., Greenberg, E. S., & Sikora, P. 2008. The changing workplace and its effects: A longitudinal examination of employee responses at a large company. Journal of Applied Behavioral Science, 44, 215-236.
