Today’s best managers constantly look for ways to improve employee attitudes and performance. Positive employee emotions can influence employee attitudes and behaviors. Four traits help determine whether an employee is positive or not: hope, efficacy, optimism, and resilience. Hopeful employees find multiple pathways to success. Employees with efficacy believe in their abilities to get the job done. Optimistic employees expect good things to happen to them. Resilient employees can recover easily from adversities. Being positive can influence positive employee emotions, and that can increase employee attitudes and behaviors.
Source: Avey, J. B., Wernsing, T. S., & Luthans, F. 2008. Can positive employees help positive organizational change?: Impact of psychological capital and emotions on relevant attitudes and behaviors. Journal of Applied Behavioral Science, 44, 48-70.
