Today’s best managers know that employees can be influenced by both positive and negative sources. However, these two types of influences sometimes compete with each other. On the one hand, employees react to positive influences, such as praise, respect, and attention. On the other hand, employees can react to negative influences, such as criticism, anger, and frustration. Today’s best managers know that negative forces tend to overshadow the positive ones. So, be sure to give extra emphasis on positive aspects of employee performance to help encourage the positive influences for improving employee behaviors.
Source: Cameron, K. S. 2008. Paradox in positive organizational change. Journal of Applied Behavioral Science, 44, 7-24.
