Managers have often wondered why some teams are effective and some aren’t. Today’s best managers know that three major team processes help influence team effectiveness. First, transition processes involve analyzing the mission and setting goals and strategies. Second, action processes involve coordinating effort and monitoring progress toward team goals. Third, interpersonal processes involve managing conflict, motivating team members, building confidence, and handling team member emotions. Today’s best managers help ensure that all three types of team processes are running smoothly which can help improve team effectiveness.
Source: LePine, J. A., Piccolo, R. F., Jackson, C. L., Mathiew, J. E., & Saul, J. R. 2008. A meta-analysis of teamwork processes: Test of a multidimensional model and relationships with team effectiveness criteria. Personnel Psychology, 61, 273-307.
