Managers used to believe that the way to success was doing things in the most efficient way possible. Today’s best managers know that this limited view can quickly lead to company failure in today’s business environment. Focus on finding the best information available and using that to improve your processes. Make information available to all employees and help them collaborate using the new information. Examine your processes and find out how work is actually being done. Study all of the data and combine it with your best information to create new ways of working that go beyond just being more and more efficient.
Source: Edmondson, A. C. 2008, July-August. The competitive imperative of learning. Harvard Business Review, 60-67.
