Monday, August 10, 2009

The Three Most Important Questions That Managers Ask

Today’s best managers know the importance of not squandering company resources, such as time and money. They avoid squandering by asking three important questions. First, what are we talking about? Everyone should know exactly and clearly the issue at hand that must be solved. Second, what are the stakes and does anyone care? Everyone should know the relevancy and urgency of important issues. Third, what are we going to do? Everyone should know the plan of attack that we are taking to solve the issue. Today’s best managers also demand that every employee ask these three questions as well.

Source: Call, D. M. 2008. Effective leadership: Learn to ask and answer three questions. Leadership Excellence, 25/4, p. 8.