Tuesday, September 22, 2009

Create Employee Performance Dashboards To Provide Instant Performance Feedback

Today’s best managers know the importance of having easy-to-read measures of employee success that provide instant feedback about employee performance. Many companies call such measures “dashboards,” which are named after the dashboard of a vehicle. The dashboard of a car provides the driver with instant information about all of the most important measures, such as fuel, speed, miles traveled, etc. Employee dashboards should also contain measures of the most important employee performance information and should be displayed in one, easy-to-see location so that employees will know when they are on track and when they need to pull over and fix a problem.

Source: Malik, S. 2008. Dashboards: Use them to create a culture of accountability. Leadership Excellence, 25/4, p. 16.